VOXITI · PRACTICAL GUIDE

Understand your business telephony budget

Separate platform, setup, provider, number and communications costs.

Separate platform and call transport

Your Voxiti subscription covers the dedicated platform and agreed services. Your provider contract covers the SIP trunk, numbers and communications. Indicative prices are €20–25 excluding tax per extension/month for small businesses and €45–60 per agent/month for call centres. They are non-contractual and do not include all communications.

  • Number of extensions or agents.
  • Platform and administration scope.
  • Numbers, channels and communications charged by the provider.

Allow for setup and special requirements

A monthly price does not describe the whole project. The quote must identify initial configuration, trunk connection, IVR, queues, custom integrations and equipment. Confirm support, contract duration, payment and cancellation terms in the final offer. API availability does not mean a ready-made CRM connector is included.

  • Separate initial and recurring charges.
  • Phones, headsets and network changes.
  • Support and integrations actually included.

Compare the total budget

Use the same team, channels and call volumes when comparing offers. Add platform, provider, numbers, communications and required services. Voxiti call-cost estimates depend on configured tariffs and data; the provider invoice remains the reference.

  • Separate monthly and startup budgets.
  • Check destinations, options and out-of-package usage.
  • Request a quote that describes assumptions and exclusions.

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