VOXITI · BUSINESS TELEPHONY
A business phone system and call queues for your teams and call centre. Voxiti hosts and administers your dedicated platform. You keep the choice of your telephone provider.
Each company has its own dedicated VPS, managed by Voxiti. Your SIP provider supplies your numbers and communications under a separate contract. We check trunk and equipment compatibility with you before activation.
Use the operator console, manage your call queues and review your call history. The graphical IVR editor helps organise your welcome messages and routing. Features available on your instance depend on its version and configuration.
Define your teams, opening hours, queue distribution and overflow destinations. Voxiti prepares the connection to your provider and administers the server. Your team accesses the business interfaces without direct server or database access.
Screenshots from the current product and test instance. Operator console and softphone calls are simulated; no customer data is shown.
Queues, ACD distribution, agent statuses and call data on a dedicated instance.
A phone system, SIP handsets and a WebRTC softphone for small businesses and multiple sites.
Voice menus, team queues and call supervision on your Voxiti instance.
Incoming calls, queues, transfers and call history for your answering team.
€20–25
Excluding tax per extension per month.
€45–60
Excluding tax per agent per month.
Indicative, non-contractual ranges. Setup, support and integrations are defined in your final quote. Your SIP provider charges numbers and communications separately.
Understand your budget →Voxiti is a telephony platform. You choose and pay your SIP provider directly for numbers and communications. Voxiti helps connect the trunk to your instance.
You can keep your provider if it supplies a compatible SIP trunk. Number retention and portability depend on your provider; we check these points before activation.
Each company has its own dedicated VPS, isolated from other clients. Voxiti rents and administers the server. Your team accesses the business interfaces without direct VPS or database access. The provider and hosting location will be specified in the offer.
Voxiti uses SIP and also offers a WebRTC softphone. We check your phones, network and trunk during project preparation.
The platform includes ACD groups, queues, agent statuses, supervision and call records. A demonstration helps validate distribution rules and operational needs.
Your administrators can create users and grant REST API permissions. These credentials can then connect your CRM or other applications to authorised functions. Custom development may be required.
Recording configuration and playback from call records are planned on the roadmap. They are not available in the current interfaces. Storage, retention and caller information must be defined before activation.
Voxiti handles instance deployment. Timing depends on configuration, DNS, your provider and connection tests. We agree a schedule after reviewing your requirements.
PRODUCT UPDATES
Explore available improvements and ideas under consideration. Features on your instance depend on its version and configuration.
Updated on .
Let callers leave a message when nobody answers. Manage mailboxes per extension and configure email notifications with a mail relay.
Compare prefix rates to select a SIP provider. Priority routing and provider failover remain available.
Find providers and estimated costs in call records when the required rates and call data are available.
Configure allowed destinations, quotas and budgets to control telephone usage.
Administrators can review sensitive operations in a dedicated view.
Configure numbers and rates, then find their associated data and estimated revenue in call records.
Attach a reference to an API-triggered call to find its initial segment in call records and link it to a business record.
Trigger an external call through the API and direct the recipient to a configured voice scenario.
These items are not included in the available offer. Their scope is still being defined, with no announced delivery date.
Configure which calls to record and provide a player in call records. Storage, access and retention remain to be defined.
Send call events to your applications through webhooks or streams. Delivery mechanisms and guarantees remain to be defined.
Extend current views with agent availability controls and a dedicated wallboard.