FREN

VOXITI · BUSINESS TELEPHONY

Guide callers to the right support team.

Voice menus, team queues and call supervision on your Voxiti instance.

Prepare a demo

Prepare your support call flow

Direct callers by subject and define queues for your teams. Decide what happens outside opening hours, while waiting or when no agent can answer.

  • IVR guidance
  • ACD distribution
  • Call history and agent statuses

See the platform in use.

Operator console · four simulated lines in the current product
Embeddable softphone · four simulated lines in the current product
Graphical IVR editor · test-instance screenshot
ACD supervision · test-instance screenshot
Call history / CDR · test-instance screenshot
ACD group configuration · test-instance screenshot

Screenshots from the current product and test instance. Operator console and softphone calls are simulated; no customer data is shown.