FREN

VOXITI · BUSINESS TELEPHONY

Organise your call centre with Voxiti.

Queues, ACD distribution, agent statuses and call data on a dedicated instance.

Prepare a demo

Distribute calls across your agents

Define your groups, distribution rules, priorities and overflow destinations. Prepare the caller’s journey when agents are busy or unavailable.

  • Queues and agent availability
  • Supervision and call history
  • A configuration prepared for your activity

See the platform in use.

Operator console · four simulated lines in the current product
Embeddable softphone · four simulated lines in the current product
Graphical IVR editor · test-instance screenshot
ACD supervision · test-instance screenshot
Call history / CDR · test-instance screenshot
ACD group configuration · test-instance screenshot

Screenshots from the current product and test instance. Operator console and softphone calls are simulated; no customer data is shown.