Voicemail
Let callers leave a message when nobody answers. Manage mailboxes per extension and configure email notifications with a mail relay.
PRODUCT UPDATES
What’s new and what’s next for Voxiti.
Explore available improvements and ideas under consideration. Features on your instance depend on its version and configuration.
Updated on .
Available
Least-cost routing
Compare prefix rates to select a SIP provider. Priority routing and provider failover remain available.
Call providers and costs
Find providers and estimated costs in call records when the required rates and call data are available.
Outbound call controls
Configure allowed destinations, quotas and budgets to control telephone usage.
Audit log
Administrators can review sensitive operations in a dedicated view.
Premium-rate numbers
Configure numbers and rates, then find their associated data and estimated revenue in call records.
Business references for calls
Attach a reference to an API-triggered call to find its initial segment in call records and link it to a business record.
Outbound calls to a voice scenario
Trigger an external call through the API and direct the recipient to a configured voice scenario.
Under consideration
These items are not included in the available offer. Their scope is still being defined, with no announced delivery date.
Call recording and playback
Configure which calls to record and provide a player in call records. Storage, access and retention remain to be defined.
Events for integrations
Send call events to your applications through webhooks or streams. Delivery mechanisms and guarantees remain to be defined.
Agent controls and wallboard
Extend current views with agent availability controls and a dedicated wallboard.